Your can make payments through our web page with your debit card through PSE. Remember that you should have your account registered to buy online

Your can make payments through our web page with your debit card through PSE. Remember that you should have your account registered to buy online

How to do it

1. Go to our web page www.vivaair.com/co and make your reservation. When you reach the payment options, select the logo of Exito, Carulla and Surtimax.
2. Print the booking confirmation containing the barcode in a laser printer. Without this printed page, payment cannot be made.
3. Go to one of the Exito, Carulla and Surtimax authorized payment points the same day with the booking confirmation to make payment. 

If you choose this payment option, it is very important to consider the following

• If you choose this payment method we will add a surcharge for the administrative fee.
• Always keep your payment receipt.
• The maximum amount authorized with this method of payment is $9,999,999 pesos.
• Your travel date should not be within the following 36 hours.
• This service is available from 02:00 to 18:00 every day.
• You will have until 23:40 of the day on which the reservation was made to make payment. In the event payment is not made, the reservation will be canceled.
• Print, on a laser printer, your reservation voucher having the barcode needed to make payment.
• Only cash payments will be accepted at the cash registers of Exito, Carulla and Surtimax.

How to do it

1. Go to our web page www.vivaair.com/co and make your reservation.  When you reach the payment options, select the logo of Baloto.
2. Print the booking confirmation containing the agreement code and the payment number.  Without this printed page, payment cannot be made.
3. Go to one of the Baloto sales points the same day with the booking confirmation to make payment.
4. Once payment is made, it will take the system between 24 and 36 hours to send you the reservation paid and accepted.

If you choose this payment option, it is very important to consider the following

- ​​Print the reservation voucher containing the agreement code and the payment number. Without this printed page, payment cannot be made.
- Go to one of the Baloto points the same day, with the reservation voucher to make payment.
- Once payment is made, the system will take between 24 and 36 hours to send the reservation payment confirmation.
- You will have until 23:59 of the day on which the reservation was made to make payment, taking into account the shchedules of the authorized payment points.
- In the event payment is not made, the reservation will be canceled and you will have to make a new reservation at the price available on the web page.
- This service is available from 02:00 until 16:00 every day.
- Your travel date should not be within the following 48 hours.
- Reservations amounting up to $1,000,000 (COP) can be paid.
- Keep always your voucher.
- If you choose this payment method we will add a surcharge for the administrative fee.

If you choose this payment option, it is very important to consider the following

• Your travel date should not be within the following 36 hours.
• Reservations amounting up to $6.000.000 (COP) can be paid.
• You will have up 23 hours to make your payment.
• Keep always your voucher.
• In the event payment is not made, the reservation will be canceled and you will have to make a new reservation at the price available on the web page.
• If you choose this payment method we will add a surcharge for the administrative fee.

If you choose this payment option, it is very important to consider the following

• In the event payment is not made, the reservation will be canceled and you will have to make a new reservation at the price available on the web page.
• Your travel date should not be within the following 36 hours.
• You will have up 23 hours to make your payment.
• Reservations amounting between $1,000 and $1,000,000 (COP) can be paid.
• Keep always your voucher.
• If you choose this payment method we will add a surcharge for the administrative fee.

How to do it

1. Print the booking confirmation containing the barcode in a laser printer. Without this printed page, payment cannot be made.
2. Go to one of the Super Giros, Copidrogas and Colsubsidio authorized payment points the same day with the booking confirmation to make payment. 

If you choose this payment option, it is very important to consider the following

• If you choose this payment method we will add a surcharge for the administrative fee.
• Always keep your payment receipt.
• Your travel date should not be within the following 36 hours.
• This service is available from 02:00 to 18:00 every day.
• You will have until 23:40 of the day on which the reservation was made to make payment. In the event payment is not made, the reservation will be canceled.
• Print, on a laser printer, your reservation voucher having the barcode needed to make payment.
• Only cash payments will be accepted.
• The maximum amount authorized with this method is: 

Pay your tickets with Paypal, our new payment option. The best thing is that you pay online without entering your credit or debit card info. Make sure you have an account registered to select this option.

If you choose this payment option, consider the following:

Your travel date should not be within the following 48 hours.

You will be redirected to Paypal platform where you must login with a registered account and that’s it!

It is also available for flight/name changes or additional services purchased after paying the reservation.

This service is available only for web purchase