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International trip? Check the travel requirements here

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The following passengers are considered to be traveling under special conditions and are obliged to notify the Airline of their condition, so the Airline can provide the corresponding handling prior to compliance with the described policies. Such passengers must execute and submit a document with a medical clearance regarding their fitness to fly and exonerating the airline.

Pregnant women

If you are pregnant, here you will find important information that you should keep in mind when traveling.

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Reduced mobility

Passengers who require special attention during their trips due to special physical and / or medical conditions.

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Wheel chair

If you need to travel your own wheelchair or request one at the airport, this information is relevant to you.

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Pets

If you need to travel with animals with emotional support or assistance, we inform you how to proceed

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Assistive device

Passengers who require specialized medical equipment to maintain their health conditions, such as oxygen supply equipment.

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Mental or psychological disability

Passenger who due to his mental and / or mental disability is unable to understand or respond to safety instructions, should not travel alone and requires a companion

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Illness and/or with surgical procedures

Passengers who are in a special medical condition, with illness and / or who have undergone surgical procedures on dates prior to the flight.

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