In accordance with the national government’s declaration of a mandatory quarantine in the country to confront the Coronavirus Pandemic, we at Viva Air Group have temporarily suspended our national and international flights and are offering the opportunity to affected travelers to make changes without additional charges or fees to their affected flights.
At Viva, we will be ready to fly again!
We will return with all the energy and connectivity that we are known for once the conditions permit.
Flexibility for all our passengers
At Viva, we work to bring you the best options when it’s time to fly, and now with the contingencies caused by the COVID-19 virus, we want to offer you several possibilities so that we continue to fly together, and as always, you choose how to fly:
Fly with tranquility
We have strengthened our protocols even further, reinforcing the recommendations declared by the authorities.
· We have enhanced the cleaning procedures, and strengthened the hygiene in our aircraft, guaranteeing the ideal climate for the health of our passengers.
·We have the latest generation aircraft that feature cabin air systems equipped with special filters that completely renew cabin air every three minutes. This air is purified by filters that capture 99.9% of particles and microorganisms.
· Our airline personnel, in the airports as well as on-board, are trained and prepared to act according to the highest health and safety protocols.
Remember that air travel is the safest method of commercial transportation in the world.
Because of that, we invite you to continue flying with us, discovering everything that our destinations have waiting for you!
We want to recommend that you only trust official sources and our own airline channels to confirm news and information.
Thank you for choosing us as your option to fly, and the trust you have placed in Viva. Be assured we will take care of you!
We hope to see you onboard soon.